Merchant
Sandbox
V
Disputes
MASTERCARD

Fraudulent — card not present

1599.00 BRL · pay_9E7721 · via Checkout.com

Lost

The cardholder's claim · reason 10.4

The cardholder says they did not make this purchase.

Customer

d••••@yahoo.com

Card

•••• 3390

Opened

340h ago

Evidence tor.io assembled

Pulled from the payment it already processed — no digging required.

Authorization and capture logged with timestamps

Lost — 1599.00 BRL reversed off the original payment.

3DS was not requested on this attempt, so liability stayed with the merchant.

Merchant console