Disputes
Product or service not received
349.00 BRL · pay_0D8810 · via Stripe
Won
The cardholder's claim · reason 13.1
The cardholder says the parcel never arrived.
Customer
s••••@gmail.com
Card
•••• 1007
Opened
220h ago
Evidence tor.io assembled
Pulled from the payment it already processed — no digging required.
Authorization and capture logged with timestamps
CVV and billing address matched
Won — the funds stay with you.
Delivery proof beat the claim — the funds stay with the merchant.
You added: Carrier proof of delivery attached — signed by the cardholder.