Merchant
Sandbox
V
Disputes
VISA

Cancelled recurring transaction

89.90 EUR · pay_39FE81 · via Stripe

Due in 4d

Needs response

The cardholder's claim · reason 13.2

The cardholder says they cancelled the subscription before this charge.

Customer

a••••@proton.me

Card

•••• 9003

Opened

44h ago

Evidence tor.io assembled

Pulled from the payment it already processed — no digging required.

Subscription was active on the charge date — no cancellation on record

Cardholder authenticated in their bank (3DS)

Prior renewals on this plan accepted without dispute

Access to the service was used after the charge

This packet is complete

Nothing to add — tor.io can send this on its own. Submit it, or decline to fight.

Merchant console