Merchant
Sandbox
V
Disputes
VISA

Fraudulent — card not present

1299.00 BRL · pay_5A9C2E · via Stripe

Due in 16h

Needs response

The cardholder's claim · reason 10.4

The cardholder says they did not make this purchase.

Customer

j••••@gmail.com

Card

•••• 4242

Opened

6h ago

Evidence tor.io assembled

Pulled from the payment it already processed — no digging required.

Cardholder authenticated in their bank (3DS)

CVV and billing address matched

Authorization and capture logged with timestamps

This card paid this merchant 5× before, no disputes

Device IP resolves to the cardholder's city

Add what only you have

This was a physical order, so the network needs proof it reached the buyer — tor.io can't see that. Add it and the packet goes out.

Merchant console